Where to Get Help

TVCC has a competent and well-trained Help Desk staff along with a continous improvement process to increase performance. Please contact the IT Help Desk for assistance with accessing any of your technology resources.  Verfication of your identity is needed for security.  If you need help changing your password, the Help Desk will request your name, ID number and other information to verify your identity.  

The IT Helpdesk is located in the Albertson Building #12 on the campus map.
Phone: 541-881-5777
Email: helpdesk@tvcc.cc
Hours of operation: Monday - Friday 7:30am to 6:00pm

If you are having a technology issue please fill out a help desk ticket and a technician will contact you to resolve your issue.

Fill out a help desk ticket

Additional Support

Canvas has a direct support line available for all Faculty.  If you have any issues with your Canvas system please reach out to the Canvas Support Hotline at 1-833-799-8803

Canvas has a whole site dedicated with guides and video's to help you with your course and content needs. Check out many of the guides available at https://community.canvaslms.com/community/answers/guides/canvas-guide.

If you are new to Zoom or looking for help with how to use Zoom, visit the Zoom help center online at https://support.zoom.us/hc/en-us.